Privacy Policy

Introduction

Welcome to Aster Home Design. We are committed to protecting your personal information and your right to privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website athttps://astlterdex.comand use our home design services.

By accessing or using our website and services, you agree to the terms outlined in this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

We collect several types of information from and about users of our website and services, including:

Personal Information You Provide

We collect personal information that you voluntarily provide to us when you:

• Register for an account or express interest in our services
• Request information about our home design solutions
• Subscribe to our newsletter or marketing communications
• Participate in surveys, contests, or promotions
• Contact us through our website, email, or phone
• Submit project inquiries or consultation requests

The personal information we collect may include:

• Contact Information:Name, email address, phone number, mailing address
• Account Information:Username, password, and account preferences
• Project Details:Information about your home design needs, preferences, budget, and timeline
• Payment Information:Billing address and payment method details (processed securely through third-party payment processors)
• Communication Data:Messages, feedback, and correspondence with our team

Information Automatically Collected

When you visit our website, we automatically collect certain information about your device and browsing behavior, including:

• Device Information:IP address, browser type, operating system, device identifiers
• Usage Data:Pages visited, time spent on pages, links clicked, referring website
• Location Data:General geographic location based on IP address
• Cookies and Tracking Technologies:Information collected through cookies, web beacons, and similar technologies

Information from Third Parties

We may receive information about you from third-party sources, such as:

• Social media platforms when you interact with our content or connect your account
• Business partners and service providers who assist us in delivering our services
• Public databases and marketing partners for business development purposes

How We Use Your Information

We use the information we collect for various purposes, including:

Service Delivery and Communication

• Providing, maintaining, and improving our home design services
• Processing your requests, inquiries, and project consultations
• Communicating with you about your projects, appointments, and service updates
• Sending administrative information, such as confirmations and invoices
• Responding to your questions, comments, and customer service requests

Marketing and Personalization

• Sending you newsletters, promotional materials, and special offers (with your consent)
• Personalizing your experience and delivering content relevant to your interests
• Conducting market research and analyzing trends to improve our services
• Displaying targeted advertisements based on your preferences and behavior

Business Operations and Legal Compliance

• Managing our business operations and internal record-keeping
• Detecting, preventing, and addressing technical issues and security threats
• Enforcing our terms of service and protecting our legal rights
• Complying with legal obligations and responding to lawful requests from authorities
• Facilitating business transfers, such as mergers or acquisitions

How We Share Your Information

We may share your information in the following circumstances:

Service Providers and Business Partners

We share information with trusted third-party service providers who assist us in operating our business, including:

• Website hosting and cloud storage providers
• Payment processors and financial institutions
• Email marketing and communication platforms
• Analytics and advertising services
• Customer relationship management (CRM) systems
• Professional consultants, such as architects and interior designers

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

Legal Requirements and Protection

We may disclose your information when required by law or to protect our rights, including:

• Complying with legal processes, such as court orders or subpoenas
• Responding to requests from government authorities
• Enforcing our terms of service and other agreements
• Protecting the safety, rights, and property of Aster Home Design, our users, and the public
• Investigating and preventing activities that may violate our policies or applicable laws

Business Transfers

If Aster Home Design is involved in a merger, acquisition, asset sale, or bankruptcy, your information may be transferred as part of that transaction. We will notify you of any such change and the choices you may have regarding your information.

With Your Consent

We may share your information with third parties when you have given us explicit consent to do so, such as when you authorize us to share project details with contractors or suppliers.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us recognize you and remember your preferences.

Types of Cookies We Use

• Essential Cookies:Necessary for the website to function properly, such as enabling secure login and navigation
• Performance Cookies:Collect information about how you use our website to help us improve its performance
• Functionality Cookies:Remember your preferences and settings to provide a personalized experience
• Advertising Cookies:Track your browsing activity to deliver relevant advertisements and measure campaign effectiveness

Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to:

• View and delete cookies stored on your device
• Block all cookies or only third-party cookies
• Receive notifications when cookies are being set

Please note that disabling cookies may affect the functionality of our website and limit your ability to use certain features.

Third-Party Analytics

We use third-party analytics services, such as Google Analytics, to collect and analyze information about website usage. These services use cookies and similar technologies to track user behavior and generate reports. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, disclosure, alteration, and destruction.

Security Measures

Our security practices include:

• Encryption of sensitive data during transmission using SSL/TLS protocols
• Secure storage of personal information on protected servers
• Regular security assessments and vulnerability testing
• Access controls and authentication mechanisms to limit data access
• Employee training on data protection and privacy best practices
• Incident response procedures to address potential security breaches

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information. These rights may include:

Access and Portability

• Right to Access:Request a copy of the personal information we hold about you
• Right to Data Portability:Receive your information in a structured, commonly used format and transfer it to another service provider

Correction and Deletion

• Right to Rectification:Request correction of inaccurate or incomplete personal information
• Right to Erasure:Request deletion of your personal information under certain circumstances

Restriction and Objection

• Right to Restriction:Request that we limit the processing of your information in certain situations
• Right to Object:Object to the processing of your information for direct marketing or other purposes

Consent Withdrawal

• Right to Withdraw Consent:Withdraw your consent for processing activities that require consent, without affecting the lawfulness of processing before withdrawal

Exercising Your Rights

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

Please note that we may need to verify your identity before processing your request. In some cases, we may be unable to fulfill your request due to legal obligations or legitimate business interests.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.

If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information from our systems as soon as possible.

International Data Transfers

Aster Home Design is based in Turkey, and your information may be transferred to, stored, and processed in Turkey or other countries where our service providers operate. These countries may have data protection laws that differ from those in your country of residence.

When we transfer your information internationally, we take appropriate measures to ensure that your information receives an adequate level of protection, such as:

• Implementing standard contractual clauses approved by relevant authorities
• Ensuring that service providers comply with recognized data protection frameworks
• Obtaining your explicit consent for international transfers when required

Third-Party Links and Services

Our website may contain links to third-party websites, applications, and services that are not operated by us. We are not responsible for the privacy practices of these third parties.

We encourage you to review the privacy policies of any third-party sites you visit. This Privacy Policy applies only to information collected by Aster Home Design through our website and services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. When we make changes, we will:

• Update the "Last Updated" date at the top of this policy
• Notify you of significant changes through email or a prominent notice on our website
• Obtain your consent for material changes that affect how we use your personal information, where required by law

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We are committed to resolving any privacy concerns you may have and will respond to your inquiries as promptly as possible.